Management & Strategy
Samsung restored its reputation after the Galaxy Note 7 scandal. But how? - 10/11/2017
2016 was an explosive year for Samsung, and in the literal sense. Smartphones Galaxy Note 7 lit up and suddenly exploded around the world, which is sales of the company have fallen by 15% by autumn. However, this year, the Samsung brand seems to be able to recover after the scandal. But how? "Our smartphones became a meme, it was forbidden to take them on the aircraft’s board," said Pio Schunker,...
Three types of meetings your company needs - 10/05/2017
Meetings are an important element in the team management. But collective meetings can become a burden if a company does not understand how to hold them. Patrick Lencioni highlights three basic types of meetings and explains which issues should be discussed. Meeting No 1: Five minutes daily Such meetings are not suitable for all organizations. However, if you manage to implement daily...
30% of American bankers will lose jobs in five years - 09/14/2017
Former head of Citigroup financial corporation Vikram Pandit made a disappointing forecast for employees of the banking industry. In an interview with Bloomberg TV, he said that years, new technologies could turn 30% of bank employees in the next five years. According to Vikram, robotization, artificial intelligence and machine learning will significantly reduce the need for human resources in...
How to get your clients do what you want - 09/11/2017
People rarely realize why they made a particular choice. However, we are almost never independent in our actions: everything that surrounds us pushes us to prefer one of the options. Nudging is everywhere, even if we do not notice it. Authors of a bestseller Nudge tell how to help people make right decision. Carolyn caters for schools in a large city. One day, she decided to check whether order...
New level of corporate culture: "I'm cool!" motto is not cool anymore - 09/04/2017
Level of corporate culture in any organization can be determined by external (speech) and behavioral (signs), says authors of “Tribal Leadership” book. Just imagine: no social and psychological research is needed - just look and listen. A leader determines the level of the team and raises its step by step. The higher the level, the more successful the business. There are 5 levels in total: from...
Six types of analysts every company should employ - 08/18/2017
Any company with data-driven management should have analysts, assembled into numerous teams. There are different descriptions of these analytical jobs, and many of the listed skills overlap. Carl Anderson, an author of "Creating a Data-Driven Organization" book, offers his own version of general description of analysts, data specialists, business analysts, data processing specialists, statistics,...
Active listening for perfect negotiations - 08/01/2017
In today's world, it is rare to find a person who not only listens but also hears - specially in business. According to George Kohlrieser, observing and listening can yield more results than saying. Listening is the first step to an effective dialogue. For this reason, the negotiators ask a lot of questions. They know that questions penetrate the soul deeper than notations. The negotiators pay...
How to get people addicted to your products - 07/20/2017
Why do some products attract our attention, and some do not? How do products and services shape our habits and why is it important? Do these products have any similar features? Let's find out how to create a product that will shape a customer's habit of buying over and over again. How we swallow the bait Almost everything that finds the way to our minds (and wallets) has a hook....
Six reasons why people work (or not) - 07/03/2017
Organizations often rely on money as the main driver of staff activity. However, motivation has a much more complex nature. Here are six reasons why people work. It turns out that there is a range of reasons why people do anything at all. Three of them are direct motives related to human activity and controlling its effectiveness. The other three motivators are indirect. They are separated from...
Open mind: why it is so important for any business - 06/19/2017
There are two types of thinking - open and closed. The first type helps in development, the second - slows it down. Closed mindset is a way of acting that is directed primarily at personal interests or interests of the direction in which a person works. Open mind, on the contrary, helps to focus on a collective goal. Note that people think differently and behave differently depending on the...
