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Below are the top 10 airlines, according to customers.
10. Qantas
Ranking last year: 11
Despite the fact that last year the company has experienced a number of unpleasant moments, related to financial issues, the level of Qantas’ service remains at a rather high level. The airline has received high marks for customer service.
9. EVA Air
Ranking last year: 12
Taiwanese airline EVA Air was founded in 1989 and is a subsidiary of the global transport giant Evergreen Group. Over the past two years, the airline has experienced rapid growth and now has a large fleet of Airbus and Boeing at its disposal.
8.Garuda Indonesia
Ranking last year: 7
Garuda Indonesia has experienced major changes in recent years after the airline was considered unsafe to fly in the EU between 2007 and 2009. Indonesian airline has taken serious measures to improve the quality of the fleet and services to regain the trust and favor of customers, as well as service supervision.
7. All Nippon Airways (ANA)
Ranking last year: 6
All Nippon Airways - the largest international carrier in Japan, as well as the airline with one of the world's largest fleets of Boeing 787 Dreamliner. Airline ANA received high marks Skytrax of travelers, hit almost all the criteria, especially in the area of cleanliness on board, the level of service and security.
6. Etihad Airways
Ranking last year: 9
Airline Etihad is the national airline of the United Arab Emirates, its planes are flying in 96 directions. Clients marks extras -noise canceling headphones in the cabin, and much more.
5. Emirates
Ranking last year: 4
Over the past 10 years, Dubai-based airline Emirates has become one of the best airlines in the world in the segment of long journeys. The company operates solely on the basis of Dubai International Airport, at the time, it has a huge fleet of aircraft Airbus A380 and Boeing 777.
The aircraft carrier provides aboard the ability to view video or listen to music and watch TV channels. In fact, the airline is the best in entertainment content provided on board.
4. Turkish Airlines
Ranking last year: 5
Turkish Airlines is the national airline of Turkey, with head office in the popular tourist center Istanbul.
The airline has broken the record for the available destinations - it flies to more than 100 countries and over 200 cities worldwide.
The airline is growing rapidly, it is a member of Star Alliance. In addition, the airline received an award as the best airline in Europe for the past five consecutive years.
3. Cathay Pacific Airways
Ranking last year: 1
Hong Kong airline Cathay Pacific this year fell in the rankings compared to last year. Nevertheless, it was the best transpacific airline. This airline is one of the best in Asia, providing services at the highest level.
2. Singapore Airlines
Ranking last year: 3
Singapore Airlines aims to provide the flight services to its customers at the highest level, serve them with respect and care. The airline operates from the International Airport Changi - one of the best airports in the world, which has been recognized as Best Airport by Skytrax customers for the third year in a row.
1. Qatar Airways
Ranking last year: 2
For the third time the airline Qatar tops the list: it became the leader in 2011 and 2012. Customers airline noted the high level of comfort seats and entertainment content provided on board.
The airline serves more than 125 destinations around the world. In addition, it extends the card service on 50 new destinations, including direct flights to Los Angeles, Miami and Dallas.
source: skytraxresearch.com
10. Qantas
Ranking last year: 11
Despite the fact that last year the company has experienced a number of unpleasant moments, related to financial issues, the level of Qantas’ service remains at a rather high level. The airline has received high marks for customer service.
9. EVA Air
Ranking last year: 12
Taiwanese airline EVA Air was founded in 1989 and is a subsidiary of the global transport giant Evergreen Group. Over the past two years, the airline has experienced rapid growth and now has a large fleet of Airbus and Boeing at its disposal.
8.Garuda Indonesia
Ranking last year: 7
Garuda Indonesia has experienced major changes in recent years after the airline was considered unsafe to fly in the EU between 2007 and 2009. Indonesian airline has taken serious measures to improve the quality of the fleet and services to regain the trust and favor of customers, as well as service supervision.
7. All Nippon Airways (ANA)
Ranking last year: 6
All Nippon Airways - the largest international carrier in Japan, as well as the airline with one of the world's largest fleets of Boeing 787 Dreamliner. Airline ANA received high marks Skytrax of travelers, hit almost all the criteria, especially in the area of cleanliness on board, the level of service and security.
6. Etihad Airways
Ranking last year: 9
Airline Etihad is the national airline of the United Arab Emirates, its planes are flying in 96 directions. Clients marks extras -noise canceling headphones in the cabin, and much more.
5. Emirates
Ranking last year: 4
Over the past 10 years, Dubai-based airline Emirates has become one of the best airlines in the world in the segment of long journeys. The company operates solely on the basis of Dubai International Airport, at the time, it has a huge fleet of aircraft Airbus A380 and Boeing 777.
The aircraft carrier provides aboard the ability to view video or listen to music and watch TV channels. In fact, the airline is the best in entertainment content provided on board.
4. Turkish Airlines
Ranking last year: 5
Turkish Airlines is the national airline of Turkey, with head office in the popular tourist center Istanbul.
The airline has broken the record for the available destinations - it flies to more than 100 countries and over 200 cities worldwide.
The airline is growing rapidly, it is a member of Star Alliance. In addition, the airline received an award as the best airline in Europe for the past five consecutive years.
3. Cathay Pacific Airways
Ranking last year: 1
Hong Kong airline Cathay Pacific this year fell in the rankings compared to last year. Nevertheless, it was the best transpacific airline. This airline is one of the best in Asia, providing services at the highest level.
2. Singapore Airlines
Ranking last year: 3
Singapore Airlines aims to provide the flight services to its customers at the highest level, serve them with respect and care. The airline operates from the International Airport Changi - one of the best airports in the world, which has been recognized as Best Airport by Skytrax customers for the third year in a row.
1. Qatar Airways
Ranking last year: 2
For the third time the airline Qatar tops the list: it became the leader in 2011 and 2012. Customers airline noted the high level of comfort seats and entertainment content provided on board.
The airline serves more than 125 destinations around the world. In addition, it extends the card service on 50 new destinations, including direct flights to Los Angeles, Miami and Dallas.
source: skytraxresearch.com